home *** CD-ROM | disk | FTP | other *** search
-
- CUSTOMER RELATIONS ETHICAL ISSUES:
- Some unethical business practices are substitution of
- materials without customer knowledge after a job has
- been awarded; misrepresentation of the content of a
- product; the scheduling of delivery dates that are
- inaccurate in order to get a contract; and tricking a
- customer into buying something he does not need.
-
- EMPLOYEE RELATIONS ETHICAL ISSUES:
- Currently some prominent problems are whistle-blowing; drug
- testing; and preferential treatment. Another significant
- issue is "the blame game".
-
- Robert Jackall [in Moral Mazes: Bureaucracy and Managerial
- Work] is critical of the failure of bureaucracy to track
- responsibility. Some managers allow blame to fall on
- subordinates in order to cover up their own mistakes. "The
- ideal situation is to be in a position to fire one's
- successors for one's previous mistakes". He explains that
- the employee's "most feared situation is to end up in the
- wrong place at the wrong time and get blamed...".
-
- TOP RANKED WORK PLACE ETHICAL PROBLEMS
- [as perceived by Ethics Resource Center,Washington,DC]
- 1. Drug and alcohol abuse.
- 2. Employee theft.
- 3. Conflicts of interest.
- 4. Quality Control
- 5. Misuse of proprietary information.
- 6. Abuse of expense accounts.
- 7. Plant closings and layoffs.
- 8. Misuse of company assests.
- 9. Environmental pollution.
- 10. Methods of gathering competitors' information.
- 11. Inaccuracy of books and records.
- 12. Receiving excessive gifts and entertainment.
- 13. False or misleading advertising.
- 14. Giving excessive gifts and entertainment.
- 15. Kickbacks.
- 16. Insider trading.
- 17. Relations with local communities.
- 18. Anti-trust issues.
- 19. Bribery.
- 20. Political contributions and activities.
- 21. Improper relations with local government
- representatives.
- 22. Improper relations with federal government
- representatives.
- 23. Inaccurate time charging to government.
- 24. Improper relations with foreign governments and
- their representatives.